Businesses are facing augmented complexities due to varying needs and condensed budgets. Conventional approaches to these challenges divert key stakeholders from their core business strategies. IT remains a vital means to drive efficiency in an organization and it’s also an area which is scrutinized due to budgetary constraints. The current economic scenario demands organizations to focus on core competencies for success and survival. 

Cyret provides scalable and reliable software solutions, allowing you to concentrate on your investment capital, resources and time on building your core business, while operating and maintaining your system at a predictable cost. Our Support as a Services Portfolio takes care of your current and future business needs. Our Support as a Service offering addresses these issues and covers areas of day-to-day administration of applications, bug fixing, application enhancements and release or patch management. Cyret’s expertise in these areas aids our clients deal with these in a flawless manner.

Cyret's Support as a Service

  • 100+ support engagements with high customer satisfaction
  • Support covering all facets of IT business needs :
    • Technical
    • Functional
    • CNC
    • Infrastructure
    • Training
    • Desktop
    • Hardware
  • Support for all versions of JDE including World
  • Multi Country support experience
  • Proven Reusable Support Methodology
  • Reusable Templates for managing support

Why did we create support as service

  • Improved operations at lower predictable costs
  • Potential reductions in maintenance spend of 30% or more
  • Shared support model enabling businesses to avail support
    for what they want
  • Greater reliability and service availability backed by Service
    Level Agreements (SLAs) and standards-based governance
  • Cost predictability for services driven by specific customer
  • Access to a consistent team of Cyret subject matter experts
  • Reallocation of in-house staff to other activities
  • Simplified budgeting and management of regular requirements

Product Details


We helped Largest Fire Fighting manufacturer in UAE to successfully migrate their Finance, Distribution and Manufacturing modules to Cloud.
We helped setting up one of the leading manufacturer of Surface Treatment chemicals company in India in upgrading from JDE E1 8.11 SP1 to 9.2. We also provided them with Offshore Support.