Digital Adoption Platform (DAP)

What is Digital Adoption Platform (DAP)?

A digital adoption platform (DAP) simplifies the adoption of new technology and improves your digital transformation initiatives. It serves as a hub for collecting actionable insights into user behaviour, feature adoption, and process efficiency.

In the era of rapid digital transformation, organizations are implementing new software systems and improving processes. Employees and the ecosystem of customers, suppliers and partners are required to quickly adapt to these new systems and processes. A Digital Adoption Platform (DAP) helps you succeed in the uptake of new tools and processes with data driven insights and actionable intelligence

Boost user productivity, increase process compliance, reduce software support costs
and increase return on investment with a DAP solution that:

Track and Analyze

Most enterprise software solutions don't track usage effectively enough to identify how effectively you are using the system. A log-in is not the same as actually doing your work. You need more information than simply tracking how frequently someone logs in. Advanced tracking tools can be enabled in a day, enabling detailed information to be collected about how employees use the program and how well they complete custom business processes

Real-Time Guidance and Onboarding

Our advanced engagement tools make productivity recommendations to your users. We guide them through the process, assists them in correcting errors, and streamlines how they search for help. Using our software, you will be better able to manage change and perform more efficiently and effectively. Our on-screen guidance can increase user proficiency, simplify user onboarding, and enhance user productivity and efficiency.

Insights and Analytics

With our AI engine, we transform your usage data into actionable insights, identifying where and how users have problems with your software and processes in real-time. Deep learning algorithms analyze your usage patterns and those of other companies using the same software in order to determine how to improve your application.

Accelerate Productivity with Automation

Cyret’s automation solution will simplify even the most complex processes in your application and allow your users to do more work in less time, thereby increasing your software's productivity.


Cyret's Digital Adoption helps companies to maximize their application investments in-app guidance, business process
compliance, user behaviour tracking, user journeys and A/B Testing

The Digital Adoption Platform category includes two distinct use cases

Digital adoption across Customer, Vendors, Partners

You will experience high churn rates and low retention with any application that does not allow users to achieve critical goals through the intuitive and self-guided user interface. If users can't navigate your product correctly, it reduces adoption and increases your software support costs.

Digital adoption within organizations

The lack of an ability to adopt new technology and maintain a streamlined and accurate way of working with data can result in serious issues. This can include lost revenue and higher employee turnover rates. You need digital adoption across your internal tools in order to improve employee productivity and onboarding. A learning or IT team typically supervises this.

Cyret's Digital Adoption Platform helps with

Change Management

Product Adoption

Workflows

User Help

Data Validations

Onboarding and Training

Cost management

Announcement and Updates

Assisted Tooltips

Activity Tracking

Cyret Digital Adoption Platform Feature Highlights

  • Deliver customized employee training
  • Reduce employee resistance effectively
  • Measure and track your results
  • Update processes and documentation with ease